You can help protect yourself from scammers by verifying that the contact is a microsoft agent or microsoft employee and that the phone number is an official microsoft global customer service number. Microsoft includes two years of software assurance with most volume licensing products it donates through techsoup canada. Licensing programs eligibility requirements microsoft azure. Microsoft remove more software assurance benefits the. If you do not have your access id, contact your software assurance benefits administrator or microsoft sales representative. In this blog post, we will highlight the scenarios to maximize. The select plus and mpsa programs are known as indirect agreements. Benefits that help you extend the value of your microsoft investments include. Eligible volume licensing programs include the enterprise agreement, microsoft enterprise subscription agreement eas and microsoft open value agreement, where software assurance is included and other volume licensing programs where software assurance is an option, such as the microsoft open license agreement or the select plus agreement.
Links to licensing reference set entries that detail the sa software assurance benefits for major microsoft products, identifying highvalue benefits that may justify the additional cost and low value benefits that dont. Your software assurance benefits are determined by your volume licensing agreement such as an enterprise agreement or open value agreement and the number of qualifying licenses that you have with software assurance. Software assurance benefits included with microsoft donations. Software assurance for volume licensing includes a range of benefits that span microsoft software and services. Enterprise agreement program guide enterprise agreement program guide 1 the microsoft enterprise agreement the microsoft enterprise agreement ea provides you with the best overall pricing based on your organizations size, the benefits of software assurance, as well as simplified licensing management via your organizationwide agreement. Software assurance sa benefits, including rights to transfer licenses to service providers, maintain secondary instances for disaster recovery, and stepup licenses to higher product editions. Windows 10 enterprise with or without software assurance. Microsoft enterprise subscription agreement can help to reduce the cost of your software needs and the time spent managing your licenses. How software assurance benefits apply across specific volume licensing program offerings. Roll over the to see entitlement descriptions for individual benefits. Software assurance coverage expires, may we still go to the training. For an overview of all steps required, see software assurance planning services in partner center.
If you choose not to renew your license agreement and continue your software assurance coverage, you may proceed with taking the training course as long as the course date begins within 180 days following the expiration of your software assurance coverage. When sa is discontinued, customers are only entitled to use windows 10 enterprise ltsb. The value and benefit gained under microsoft volume licensing programs and through use of microsoft software and services may vary by customer. Depending on which agreement your organization has, you use one of two tools to. How to use or renew your software assurance benefits techsoup.
Azure hybrid benefit for sql server is an azurebased benefit that enables customers to use sql server licenses with software assurance or qualifying subscription licenses to pay a reduced rate base rate on sql database vcorebased options, such as managed instance, vcorebased single database, and vcorebased elastic pool. Microsoft volume license customers with software assurance benefits can use training vouchers to access instructorled technical training courses and support material at no additional cost. Many organizations purchase software assurance sa with their software licenses from microsoft. Microsoft software assurance what it is and how it applies to. To submit an invoice to microsoft through savb, follow the instructions in step 8 of the workflow. Microsoft recently announced a common endofsupport date for its microsoft desktop optimization pack tools, which also is a software assurance benefit. Easa enterprise agreement software assurance is a volume licensing package offered by microsoft. Now, service providers can license microsoft software and host it, along with microsoft services, for end users through a microsoft services provider license agreement spla. Software assurance is a microsoft program and therefore governed by and subject to microsofts requirements, restrictions, limitations, and deadlines. Tailor scenarios for your customers to provide valuedriven solutions. Software assurance helps boost organizational productivity with 24x7 technical support, deployment planning services, enduser and technical training, exclusive technologies and rights, and the latest microsoft software releases and unique technologiesall in one costeffective. Find out about the basics of microsoft volume licensing programs, which include software assurance, shared source, open license, select license, select plus, enterprise agreement, enterprise subscription agreement, and product keys. Thats because a certified microsoft large account reseller lar should have been readily available to guide you through every step of the process.
This might provide customers with fiscal advantages. Optimize tco with new sql server software assurance. Click on any software assurance benefit name for a brief description. Microsoft unified support agreement what you should know.
Dec 16, 2016 microsoft has several volume licensing programs for large corporate customers the select plus program which is being discontinued, the microsoft products and services agreement mpsa, and the enterprise agreement. As an approved software assurance training partner, microsoft compensates you for providing technical training to enterprise customers in exchange for vouchers they get with software assurance. The number of support incidents vary by customer and are based on the type of volume licensing agreement and qualifying products. Easa enterprise agreementsoftware assurance is a volume licensing package offered by microsoft. Optimize tco with new sql server software assurance benefits. Get the full value of your microsoft enterprise agreement. Software assurance by product microsoft volume licensing. Customers should refer to their agreements for a full understanding of their rights and obligations under microsoft s volume licensing programs. Changes announced to microsoft software assurance sa benefits microsoft have announced some significant changes to their software assurance benefits, which will impact across many microsoft agreement types, but will have particular effect on organisations with an enterprise agreement in place. Software assurance benefits the enterprise agreement includes software assurance, microsofts enhanced maintenance program that helps you get the most out of your software investments. Software assurance is included in the enterprise agreement and provides a comprehensive range of benefits to help you plan, deploy, and use the latest microsoft technologies and services. The microsoft enterprise agreement offers the best value to organizations with 500 or more users or devices that want a manageable volume licensing program that gives them the flexibility to buy cloud services and software licenses under one agreement. To renew your software assurance benefits, request a standalone software assurance product through techsoup up to 90 days before your original benefits expire. How many software assurance support incidents do i get with software assurance.
The microsoft enterprise agreement the microsoft enterprise agreement ea provides you with the best overall pricing based on your organizations size, the benefits of software assurance, as well as simplified licensing management via your organizationwide agreement. A comprehensive program that includes a unique set of technologies. But are you aware of some other lesser known benefits already included with your ea, regardless of product. These benefits are called software assurance benefits sab and come with consulting services credit, training vouchers for use with ctecs. Windows 10 enterprise with or without software assurance, an. Entitlement summary commercial and government offerings new version rights licensed products with software assurance coverage can be upgraded to the latest version of that product made available during the covered period. Visit microsoft software assurance or contact your microsoft volume licensing reseller.
All software licenses are offered together with software assurance. Get the best pricing, discounts, and added benefits designed to support. Software assurance benefits software assurance sa is included in many microsoft volume licensing agreements open value, open value subscription, enterprise agreement, enterprise subscription agreement and is an optional purchase in others open, select plus, mpsa. The minimum quantity was increased from 250 to 500 on 1 july 2016, but it remains at 250 for public sector customers. Microsoft volume licensing microsoft software assurance. Eligibility for software assurance benefits varies by offering and region and is subject to change. The truth about microsoft enterprise agreements cio. Since august 1, 2018 microsoft premier support customers have seen a significant and steady decline in both the quality and time to resolution when microsoft announced their transition from microsoft premier to the unified model.
Microsoft compensates partners for delivering training, planning, and other services to enterprise customers who have software assurance. Review the microsoft product terms, check your benefits, or contact your microsoft account manager or microsoft partner for more details. Microsoft enterprise agreement benefits you might not be. Licensing programs eligibility requirements microsoft. Get genuine operating systems do not include software assurance benefits. Software assurance training vouchers satv microsoft. Software assurance benefits are not the same as product licenses. The most current and capable edition of office for pcs. Cases in which windows 10 enterprise with software assurance was purchased as part of a microsoft agreement, but the sa was not extended, will impact the deployed windows 10 enterprise version as well. This agreement determines your organizations number of available training days.
Redeem your microsoft software assurance training vouchers. Microsoft has several volume licensing programs for large corporate customers the select plus program which is being discontinued, the microsoft products and services agreement mpsa, and the enterprise agreement. Sa training vouchers may not be combined with any other discounts or used for any offers. Microsoft makes big software assurance changes cloud. Microsoft ea, mpsa, spla enterprise agreement insight. Microsoft software assurance has always been a gamble. Changes announced to microsoft software assurance sa. Software assurance benefits microsoft volume licensing. Software assurance spans microsoft s range of software products and services, helping you get the most out of your microsoft investment. You are actually buying from a thirdparty such as dell, software spectrum, insight, pc. Q2 2020 msft premierunified support research analysts. Microsoft software assurance support incident submission. The enterprise subscription is designed for customers with 250 or more pcs and who wish to rent licenses to standardize microsoft products on. Beyond satisfying an engagements eligibility requirements, you must also follow several other steps before you can deliver software assurance planning services engagements.
Satvs are typically included with your microsoft enterprise agreement. Microsoft provides this material solely for informational purposes. Microsoft software assurance what it is and how it applies. Microsoft plans to offer a new package of training, support and other benefits to customers who bought its controversial software assurance agreement to gain upgrade rights to its products.
Microsoft volume licensing enterprise agreement program. Software assurance helps keep your business up to date with a unique set of technologies, and services, and rights to maximize your microsoft investment. Microsoft boosts benefits for software assurance agreement. Redeem your microsoft software assurance sa training. Microsofts transformation from an onpremise software. However, some partners let their sales representatives neglect a customer for 11 months, and then. Software assurance membership sam is an integrated set of support services and benefits provided to all enterprise agreement ea customers and those select plus license customers who have selected the sam option for one or more product pools on their select plus enrollment or companywide option available under open value. Microsoft software assurance for volume licensing helps boost organizational productivity with 24x7 support, deployment planning services, and technical training, the latest microsoft software releases, unique technologies, plus support for cloud services adoption, all in one costeffective program. Microsoft volume licensing enterprise agreement program guide. Software assurance is a collection of benefits for microsoft products. Pricing is set by microsoft without any additional markup from your reseller. The enterprise agreement includes the advantages of software assurance, microsofts comprehensive maintenance program that helps you get the most out of your licensed products through a broad range of benefits that can also help you save time and money. It primarily targets large organizations which have 500 or more personal computers. Software assurance training voucher satv program in.
Entitlement summary academic offerings using this chart. To determine your software assurance benefits, use. Buowned macs are licensed to use windows with or without a preexisting windows license office professional plus. Software assurance includes a range of benefits that helps boost your organizational productivity. Microsoft assurance software is a program that was introduced in 2002 to help users deploy and support microsoft windows, microsoft office and related server desktop applications. Software assurance is included with some microsoft products available through techsoup, but it can also be requested on its own. The microsoft enterprise agreement offers the best value to organizations with 500. Eligibility for software assurance benefits varies by. In a recent announcement, microsoft have revealed changes to several software assurance benefits, with the first changes happening in february 2020 just 5 months from now. Software assurance by benefit microsoft volume licensing. To help you realize the full value of these benefits, a dedicated softwarelicensing specialist will help you activate software assurance and educate you on the individual benefits.
To determine your software assurance benefits, use the volume licensing service center. When signing your microsoft enterprise agreement ea, who to choose as your enterprise software advisor esa should not be a difficult decision. Ninety days prior to expiration, your vlsc account owner should receive an email from microsoft saying that the benefits are expiring soon. One license will be deducted for each employee who is invited to purchase this product.
Software assurance sa benefits for sql server are enhanced on november 1 st, 2019 with new rights to build a holistic high availability ha and disaster recovery dr plan for sql server workloads. Aug 05, 2014 if your organization has a microsoft enterprise agreement, chances are you are familiar with the widely promoted software assurance benefits like home use program hup, complimentary 24. Sa contains a range of benefits which provide technology, services and. The microsoft enterprise agreement aims at largescale enterprises that want to standardize their licenses. Additionally, some scammers may try to identify themselves as a microsoft mvp.
Microsoft home use program a guide for software assurance. Eligible volume licensing programs include the enterprise agreement, microsoft enterprise subscription agreement eas, and microsoft open value agreement, where software assurance is included, and other volume licensing programs where software assurance is an option, such as the microsoft open license agreement or the select plus agreement. With new version rights, each microsoft product license that is covered by active software assurance can be upgraded to the most recent version for no additional cost. Upgrade rights to the most current and capable version of the microsoft windows pc os for pcs and macs. While there doesnt appear to be one place with all the information, ive done my best to. Software assurance training voucher satv program in partner. Microsoft software assurance benefits for office can help your organization accelerate deployment and improve enduser productivity. Understanding visual studio standard subscriptions msdn. For example, if a new version of windows is released during the term of your agreement, your licenses are automatically upgraded to the new version. After redeeming planning services vouchers, you must invoice microsoft for payment. Payments are handled through the software assurance voucher benefit savb online payment tool. Feb 07, 2010 many organizations purchase software assurance sa with their software licenses from microsoft. Enhanced sa rights for sql server enable significant licensing cost savings for sql server both for onpremises and on azure vms.
Ea enrollments span enterprise as well as server and cloud, and all include software assurance to ensure the latest microsoft technologies are part of your plan, deployment, and in the hands of. Your software assurance benefits are determined by your volume licensing agreement, such as the enterprise agreement, microsoft products and services agreement mpsa, or open value agreement, and the qualifying license purchases you have with software assurance. Your organizations software assurance benefits administrator receives an access id after clicking activate on the 24x7 benefit in the volume licensing service center vlsc. Licensing programmes eligibility requirements microsoft azure. The terms and conditions of your volume license agreement and the terms and conditions under which any specific software assurance benefits are offered will take precedence in the case of any conflict with the information provided here. Open value subscription for education solutions is a commitmentbased microsoft volume licensing agreement for academic organizations with five or more ftes or students that want to license organizationwide. As of february 1, 2020 many businesses will no longer qualify for microsoft software assurance benefits. The equivalent list rate value of your software assurance benefit sab incidents may be converted and used to reduce the base package fees in your chosen support level, as listed in your applicable work order. Apr 04, 2019 microsoft home use program a guide for software assurance customers license pool choose which enterprise agreement you want to use for this benefit. Product licenses do not expire and are valid for as long as you own the product. Companies that plan to renew their enterprise agreements, or purchase the vendors cloud or onpremise offerings for the first time, can leverage the forces driving microsofts behavior at the negotiation table. Customers should refer to their agreements for a full understanding of their rights and obligations under microsofts volume licensing programs. Software assurance through the microsoft products and services agreement. A basic windows license is a prerequisite for pcs under this program.
Sep 24, 2019 microsoft has made a number of changes to software assurance, its volume software licensing program. Microsoft assurance software is a program that was introduced in 2002 to help users deploy and support microsoft windows, microsoft office and. Microsoft collects money in advance for future upgrades during a volumelicensing agreement and then keeps the money if it doesnt deliver. Software assurance benefits help you take full advantage of your investments in it. These benefits include free software upgrades, office multilanguage packs, office suites for use at home, and more. Other programs, including open value, open license and select license, are geared towards. Microsofts focus on becoming a cloudfirst business is altering how it does business with its largest customers. Enterprise agreements microsoft enterprise agreements ea give you flexibility in how you use and license.
Windows virtual desktop access rights vda enables users to access virtual instances of windows in a variety of user scenarios. Sa is a program that gives your organization new software versions when they are released, and includes a lot of benefits to help people like you get the most out of their software and keep your it department uptodate. Enhanced software assurance sa benefits over some of the other volume licensing programs. With the options of either purchasing software licenses through enterprise agreement enrolments or enterprise subscription programs, a pricing plan can be. Software assurance planning services in partner center. Designed for organisations with more than 500 users andor devices, the microsoft enterprise agreement ea offers an annual payment that is fixed for the 3year term on selected products.
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